In a recent survey, “The Total Financial Impact of Employee Absences”, conducted by Mercer and Kronos employee absences made up a total of 36% of payroll expenses. This includes both planned and unplanned absences and vacations.
“The Mercer survey, conducted among 455 organizations, found that direct costs (such as pay provided to an employee for time not worked) and indirect costs (such as replacement labor expenses and lost productivity) of employee absence average 35.8 percent of base payroll. Most of these costs (26.6 percent) are attributed to “planned” absences, such as vacations which have likely been approved in advance.
However, “unplanned incidental” absences—such as casual sick days—account for 6 percent of payroll. These type of absences result in the highest net loss of productivity per day “i.e., work that is missed or postponed by not being covered by others” according to the survey. While the direct costs of incidental employee absences are just 2 percent of payroll, the total costs (including the indirect costs of replacement labor) were three times as high at 6 percent, according to Mercer. About one third of respondents use paid time off (PTO) banks that combine vacation and incidental sick days to help manage incidental unplanned absences. “
Read more about the survey at HR.BLR.com.
To help manage and reduce these costly absences it is important to put proper procedures in place. Make sure you have policies in place to explain what constitutes an acceptable absence, the steps that need to be taken to inform superiors, and consequences for abuse of the policy. Even if all of this is in place, it must be enforced consistently in order for it to be effective. The last step of this process is to communicate the policy to employees. They must know what you expect from them and what they can expect from you. A good way to do this is by having an employee handbook with all these policies customized to your organizations needs. Find out more with the HRSentry Handbook Kit.





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